Business Operations

Business Operations

Joyce Shaw_


Joyce Shaw is Chief of Staff in the Office of the Chief Information Officer (OoCIO).  Embracing all eHealth, voice, video and data communications technologies and to provide one central management point for all purchases of hardware, software, telecommunications, ICT developments and advisory services. Joyce has many years' experience in a range of roles, primarily in support of the Head of the ICT Function. Some of the areas Joyce is responsible for would be Resource Planning & Monitoring and Business Operations in the OoCIO.

Business Operations

Business Operations is an area which incorporates all of the administrative functions within the OoCIO which includes the departments listed below: 

  • HR Recruitment
  • Training & Development
  • Employee Relations
  • Finance
  • Mobile Telephony
  •  Communications