Technology and Transformation Business Operations - Evolving & Solving
The Business Operations team All Staff Day took place in the Ashling Hotel on the 6th November, 2024. The theme for the day was “Evolving and Solving” and the department met with the purpose of reflecting on their achievements and building a road map for the future.
The event was opened by Technology and Transformation’s Chief Operations Officer Michael Redmond, who spoke about the significance of the Digital for Care Roadmap. Michael identified the goal of Digital for Care as nothing less than the full digitising of the health care service, making healthcare better, safer and more efficient. The address concluded with a call to action, emphasising the critical role of teamwork in achieving the 2030 vision. Michael expressed with confidence that with the right investment and collaborative effort, the HSE will successfully complete its digital transformation.
The Business Operations department were then treated to presentations from both the Office of the CISO and the Telehealth team. Marie Lawlor gave an in-depth overview on the importance of cybersecurity in healthcare, identifying healthcare as the number one target in Ireland from threat actors. Marie also discussed the fundamentals of online safety together with the importance of constant learning to stay safe.
Next up was the Telehealth team lead by Julie Bellew and Conor Kennedy, who gave a live demonstration and tour of the newly established Virtual Wards. After choosing a brave volunteer from the crowd, the Telehealth team showed the full experience of the Virtual Wards through the eyes of the patent. This started by unboxing the equipment, the volunteer was taught how to use the medical instruments to log vital signs and relay this information through the app.
The inclusion of mixer games to get to know each other and various group discussions, outlined the fantastic support of Business Operations as a core function of Technology and Transformation. This discussion got encapsulated by graphic illustrator Eimear McNally creating a wonderful visual representation of the day.
After lunch, we were treated to an unforgettable performance by Mentalist Shane Black. His incredible talent captivated the entire audience, blending mind-boggling tricks with humour and charm.
Shane brought several team members on stage to participate in his acts, creating moments of surprise and laughter that had everyone talking long after the show ended. It was the perfect way to energise the group and add a touch of wonder to our day. Thank you to everyone who attended the event—it was a resounding success and provided an excellent networking opportunity for staff across the division.
