Knowledge & Information Operating Model

“We want to make a real difference to how technology enables the delivery of healthcare in all settings – to make this happen, we need to transform our own capabilities”

Assistant National Director in Knowledge & Information

Transformation of the Knowledge & Information delivery capabilities is a critical step in enabling the overall reform. Knowledge & Information will be integrally part of the business of delivering healthcare, and operate in a joined-up, collaborative and transparent way. Five key principles guide how we operate with our stakeholders, and organise ourselves to drive value and innovation to the healthcare system, enable efficient, integrated and secure flow of information and provide a great place to work for our staff.