Project Teams honoured at Heath Service Excellence Awards 2018 ceremony

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Health Service Excellence Awards 2018 Winners Announced

Six innovative projects from HSE staff honoured at the awards

322 projects from all over the country entered the 2018 Health Service Excellence Awards, which are open to all staff working in the publicly funded health system. Six innovative projects got through to the final shortlist after a rigorous selection process. These projects highlight how so many HSE staff are working to deliver better services with easier access and higher quality care for patients. The winners were announced at an awards ceremony at Farmleigh in Dublin’s Phoenix Park on Thursday 13th December, 2018.

The Innovation in Services Delivery Award went to Laboratory Service dramatically improves outbreak investigation


New cutting edge technology introduced in 2018 into the VTEC reference laboratory at the Public Health Laboratory (PHL), Cherry Orchard Hospital, has significantly improved its capacity to identify potential disease outbreaks and resulted in substantial cost savings.
Verotoxigenic E. coli (VTEC) is a bacteria that can cause potentially life threatening illness. It is transmitted through contaminated food or water, contact with infected animals, from contaminated environments or from person to person.
The PHL introduced whole genome sequencing (WGS) to its National Reference Laboratory (NRL) service to protect the public from illness caused by VTEC. WGS improves outbreak investigation which contributes significantly to risk reduction strategies for this pathogen by facilitating early detection of potential outbreaks, and allowing faster public health interventions. In 2018 this service was used for the characterisation of strains from more than 700 VTEC cases, and in the investigation of more than 280 potential VTEC outbreaks.


In 2017, all human VTEC isolates were sent to Public Health England for sequencing at a cost of €255,200 with a turnaround time of greater than 21 days. Performing WGS at NRL-VTEC in 2018 will cost €85,000, saving €170,200 with a shorter turnaround time of 10 days. Rapid public health actions protect consumers from foodborne illness resulting in improved patient outcomes.
This use of this novel technology has provided Ireland with public health microbiology capabilities comparable to the USA and other major European countries, and allows Ireland to fulfil its obligations to the EU strategy of strengthening VTEC public health management capabilities.


This new quality assured WGS enhanced VTEC reference service was prompted by the need to devise a public health microbiology initiative that contributes to managing and reducing the disease burden associated with severe VTEC infection. WGS can be used for investigation of infections in both acute care and community settings. WGS data was shared rapidly with multidisciplinary outbreak control teams including colleagues in Public Health Departments, the Environmental Health Service (EHS), the Health Protection Surveillance Centre, and often the Food Safety Authority of Ireland, the Department of Agriculture, Food and the Marine investigating VTEC food/water borne incidents in a ‘one health’ approach.


Outbreak investigations now rely on this new data to decide whether cases are part of an outbreak. This optimises the use of limited HSE resources for more targeted investigations. Colleagues appreciate the value of sequencing data to focus outbreak investigations for public health benefit.
Public Health laboratory HSE, Dublin, Incorporating the National Reference Laboratory (NRL) - Verotoxin E. coli (VTEC) service, CHO 7.

Learn about them, the awards they won, and view their video stories at http://www.hse.ie/excellenceawards. Read a profile of each project and find their project video in the profile.